Thank you for choosing FARSET. Our goal is to ensure you are fully satisfied with every purchase. Before submitting any return request or if you have concerns about your order, please reach out to our team first at marketing@ygf-tech.com。
Returns
You may submit a return application within 30 calendar days upon receipt of your goods for qualified products.
To qualify for return, the device must remain unused, kept in original condition, and come with complete original factory packaging.
‑ Customers from North America: Return goods to our warehouse located in Xiaomi-ZGKJ 7540 kenwood PL rancho cucamonga CA 91739, USA.
‑ Customers within the European Union: Chunxiao duan,Goethestraße 31, 64546 Mörfelden-Walldorf, Germany.
Please get in touch with our support team at marketing@ygf-tech.com to obtain your official return address before sending back any goods.
Return Shipping Fees
Customers take responsibility for shipping expenses incurred when sending items back to our warehouse. Original shipping charges are non‑refundable.
Refund Process
After we receive and physically inspect your returned merchandise, we will send you a confirmation notification.
Once your return gets approved, a refund will be processed back to your original payment source. The actual arrival time of funds depends on the processing rules of your payment provider or card‑issuing bank.
Get In Touch
Should you have any further questions, do not hesitate to email us at marketing@ygf-tech.com.