Meituan – Enhancing On-Site Merchant Operations with FARSET Smart Mobile Terminals
Background
Meituan serves millions of merchants in catering, retail, and on-demand delivery sectors. Stable, unified mobile terminals are essential for merchant order processing, rider coordination, and store-side operations.
Challenges
Multi-scenario use: stores, delivery riders, warehouses
Need for highly stable mobile devices to support order flow
Difficulty managing a large merchant device ecosystem
Frequent scanning of order labels, food barcodes, and package codes
FARSET Solution
FARSET delivered lightweight, high-performance Android PDAs adapted to O2O retail and delivery workflows.
Solution highlights:
Fast scanning for merchant order labels and rider delivery codes
Strong connectivity (Wi-Fi/4G) to maintain uninterrupted order flow
Long battery endurance for all-day restaurant & retail operations
MDM for centralized firmware updates, permissions control & monitoring
Results
Reduced order processing errors for merchants
Smoother O2O fulfillment with stable device performance
Improved coordination between store staff and delivery riders
Lower maintenance cost with remote device management